Reference

maskertoto Privacy Policy: What We Collect and Why

The maskertoto Privacy Policy sets out exactly what personal information we gather when you open an account, how we store it, and the choices you hold over your…

Account data collected at registrationDANA, OVO, GoPay & QRIS payment contextYour right to request data deletionCookie and device tracking noticeContact path for privacy questions

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What Information We Collect From Your Account

maskertoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, phone number verified during registration, and the payment method you select — whether that is DANA, OVO, GoPay, QRIS, virtual account or bank transfer through BCA, BRI, Mandiri or BNI. We record transaction

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references tied to each deposit or withdrawal so our support team in Jakarta can resolve any payment status query efficiently. Device identifiers and session data are logged to protect your account from unauthorised access. We do not sell this information to third parties. Retention periods depend
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on local law, and we delete or anonymise records once that period expires.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you have a question about the data we hold, want to correct inaccurate information or ask us to delete your account records, our privacy support…

HOW WE HANDLE YOUR DATA

Six Ways We Keep Your Account Information Secure

Our approach to data handling covers every step from the moment you verify your phone number through to the point your account is closed.

Encrypted Storage

All personal details, including DANA and OVO wallet references, are stored with encryption at rest. No payment credentials are held in plain text on our servers at any point.

Cookie Disclosure

We use session cookies to keep you logged in and analytics cookies to improve page load speed. You can manage cookie preferences from the settings menu inside your account.

Account Verification Steps

Phone verification is required before account access is granted. This step ties your session to a confirmed number and prevents unauthorised logins from unrecognised devices.

Data Retention Rules

We retain transaction records, including GoPay and QRIS references, for the period required by applicable regulation. Once that period closes, records are deleted or anonymised.

Third-Party Sharing Limits

We share data with payment processors such as QRIS and virtual account providers only to complete your transaction. We do not pass your details to advertisers or unrelated third parties.

Data Correction Requests

You may request a correction or deletion of your personal data at any time via live chat or email. We confirm the outcome in writing once the change has been applied to your account.

Frequently Asked Questions About the maskertoto Privacy Policy

The questions below cover what our Privacy Policy means in practice for your account, your payment data and your rights as someone who uses our platform where local law permits.

We collect your name, phone number, email address and the payment method you register — DANA, OVO, GoPay, QRIS or bank transfer. Device identifiers are also logged to secure your session against unauthorised access.

DANA and OVO wallet references are encrypted at rest and linked only to your account ID. We retain these references for transaction dispute resolution and delete them once the retention period required by applicable rules expires.

Yes. QRIS scan records and bank transfer receipts — including BCA, BRI, Mandiri and BNI references — are stored within your account history. Access to these records depends on local law and the applicable retention period.

You can submit a deletion request via live chat between 08:00 and 23:00 WIB or by email. We acknowledge the request within 24 hours and confirm the deletion outcome in writing within seven working days.

We share data only with payment processors needed to complete your transaction, such as QRIS providers and virtual account systems. We do not sell or pass your details to advertisers or unrelated external services.

Session cookies keep you logged in across pages; analytics cookies help us improve load speed. You can review and adjust your cookie preferences from the settings menu inside your account dashboard at any time.

Wherever you are in Indonesia, our privacy team is reachable through live chat, email or the in-account help form beside the cashier page. Eligibility for certain data rights depends on local law in your region.

maskertoto Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy Rights

Six Ways We Keep Your Account Information Secure

Encrypted Storage

Cookie Disclosure

Account Verification Steps

Data Retention Rules

Third-Party Sharing Limits

Data Correction Requests

Frequently Asked Questions About the maskertoto Privacy Policy

01 What personal data does maskertoto collect when I open an account?

02 How does maskertoto store my DANA or OVO payment details?

03 Does the maskertoto Privacy Policy cover QRIS and bank transfer records?

04 Can I request deletion of my personal data from maskertoto?

05 Does maskertoto share my information with third parties?

06 How do cookies work on maskertoto and can I control them?

07 Who should I contact in Surabaya or elsewhere in Indonesia for privacy concerns?

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